What is the check-in and check-out policy at Raffles The Palm?
Check-in is at 15:00 and check-out is by 12:00.
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Raffles The Palm, Dubai
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Key details
About Resort
Crescent West Palm Jumeirah,
Dubai,
United Arab Emirates,
213208,
Dubai
- Near the beach
Perfect
9.1
9.5
4.5
4.5
Loved by guests
"Классический, королевский интерьер. Tea ceremony at the lounge, remind us UK. Club floor ?. Asian restaurant ?. Spa the best."
"The bed was the most comfortable we have ever known!"
"The building itself is stone, with pillared balconies"
Raffles The Palm features
Rooms & Amenities
Raffles The Palm offers spacious and exquisitely furnished accommodations, featuring
Dining & Entertainment
Dining experiences at Raffles include Piatti by the Beach, serving a
Leisure & Wellness
The wellness facilities feature Cinq Mondes Spa,
Location & Transportation
Raffles The Palm is conveniently located 30 minutes from Dubai International Airport and close to major attractions like Atlantis Aquaventure Waterpark, which is only
Must-do experiences
- Visit the Al Fahidi Historic District for a glimpse of old Dubai.
- Savor the authentic shawarma at Al Mallah on Al Dhiyafah Street.
- Take an evening abra ride across Dubai Creek for stunning views.
- Explore the Dubai Aquarium and Underwater Zoo in Dubai Mall.
- Stroll through the vibrant Al Seef district for food and art.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier Palm View Room balcony
2 persons
62 m²
1 Single bed
Shower
Coffee machine
room details
Premier Garden Walk Room
2 persons
68 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Room
2 persons
61 m²
1 King-size bed
Shower
Coffee machine
room details
Raffles Club Palm Room Lounge Access
2 persons
75 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Canoeing
- Golf course
- Yoga class
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Raffles The Palm presents a delightful culinary experience with diverse dining options that celebrate international and regional flavors. From family-friendly settings to romantic retreats, each restaurant encapsulates the essence of comfort and culinary artistry, making every meal a memorable affair.
Le Jardin
International
Ambiance
Family friendly, Traditional
Key Offerings
A vibrant buffet featuring Halal, vegetarian, and gluten-free options for breakfast, brunch, lunch, and dinner, perfect for families and welcoming gatherings.
Reservation
no
06:30 - 21:30, daily
Blüthner Hall
European
Ambiance
Traditional
Key Offerings
Open for breakfast, lunch, and high tea, this elegantly designed hall offers a blend of European delicacies and a luxurious atmosphere, perfect for social gatherings or morning indulgence.
Reservation
no
06:00 - 00:00, daily
Matagi
Steakhouse, Asian
Ambiance
Modern
Key Offerings
Specializes in a fusion of steakhouse dishes with Asian influences, serving dinner in a contemporary setting that invites a chic dining experience.
Reservation
yes
18:00 - 00:00, daily
Piatti By The Beach
Italian, Mediterranean
Ambiance
Family friendly, Romantic
Key Offerings
Enjoy brunch, lunch, and dinner by the beach, relishing Italian and Mediterranean dishes in a warm and welcoming setting, ideal for both families and romantic evenings.
Reservation
no
12:30 - 23:30, daily
Sola Jazz Lounge
International
Ambiance
Modern
Key Offerings
An intimate lounge which features live jazz and a menu accommodating Halal and vegetarian preferences, providing a relaxing evening atmosphere perfect for unwinding.
Reservation
no
05:00 - 01:30, daily
Location
Crescent West Palm Jumeirah,
Dubai,
United Arab Emirates,
213208,
Dubai
Map view
Crescent West Palm Jumeirah,
Dubai,
United Arab Emirates,
213208,
Dubai
City landmarks
Amusement Park
Atlantis Aquaventure Waterpark
2.7
km
Aquarium
The Lost Chambers Aquarium
2.5
km
Aquarium
Dolphin Bay
3.0
km
Island
Palm Islands
2.6
km
Island
Palm Jumeirah
2.6
km
Beach
Palm Jumeira Frond L
870 m
Landmark
L 121
970 m
Landmark
Club Rush
1.6
km
Spa Centre
ShuiQi Spa and Fitness
2.2
km
Landmark
Dubai Helicopter
1.9
km
Castle
Fly high Dubai helicopter services
1.9
km
Event hall
Asateer Tent
1.9
km
Landmark
Abdul Rahman Siddik Mosque
2.2
km
Landmark
Atlantis Abra Ride
2.1
km
Beach
Imperial Beach Club
2.1
km
Landmark
Reel Cinema
2.3
km
Bridge
Palm Jumeirah Frond O
2.3
km
Landmark
P72 palm
2.4
km
Landmark
Aquaventure
2.6
km
Mall
Atlantis Mall
2.5
km
Landmark
Lost Chambers Atlantis
2.5
km
Shopping Area
The Avenues
2.5
km
Landmark
JBR Beach
4.3
km
Landmark
e17 palm
2.6
km
Landmark
at. av lobi
2.6
km
Landmark
The Pyramide of Faith
2.8
km
Landmark
Palm Jumeirah Boardwalk
2.8
km
Landmark
marina re3
2.7
km
Landmark
Lost Chambers
2.8
km
Landmark
The Leap of Faith
2.8
km
Nearby
L 121
970 m
Restaurants
miX by Alain Ducasse Dubai
10 m
Emerald Palace Kempinski Dubai
All'onda
50 m
Crescent West - The Palm Jumeirah Dubai Emerald Kempinski Palace
Skorpeus
60 m
Emerald Palace Kempinski Dubai The Palm Jumeirah
Voda Bar
1.3
km
Crescent West
Matagi
60 m
Emerald Palace Kempinski Dubai The Palm Jumeirah
Villamore
330 m
Emerald Palace Kempinski Dubai The Palm Jumeirah
K-West Bar
260 m
Crescent West
Beluga Beach Restaurant
3.3
km
Crescent West
Torno Subito Dubai
3.9
km
W Hotel Dubai The Palm
Explore Dubai
Your Guide to Local Highlights
The Lost Chambers Aquarium
30 minutes' walk
A mesmerizing underwater world featuring 65,000 marine animals, guided tours are available daily.
Palm Jumeirah
30 minutes' walk
Iconic man-made island, home to stunning views and luxurious resorts. Ideal for leisurely strolls along the boardwalk.
ShuiQi Spa and Fitness
25 minutes' walk
Serene spa offering relaxing treatments and fitness classes, ideal for rejuvenating after a day of exploration.
miX by Alain Ducasse Dubai
1 minute' walk
Contemporary dining with a chic ambiance. Signature dishes include gourmet seafood and delectable desserts.
All'onda
1 minute' walk
Italian coastal cuisine with a casual vibe. Known for its handmade pasta and seafood specialties, reservations recommended.
Skorpeus
1 minute' walk
Stylish restaurant offering diverse Mediterranean dishes. Perfect for casual dining with friends or a romantic dinner.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Eric
United States,
March
2025
6.8/10
My stay at Raffles The Palm was a mix of luxury and service bumps. The beautiful sea view room and fantastic dining options made for a nice experience, though there were issues with check-in and inconsistent butler service. Overall, I enjoyed my time, but some aspects fell short of the five-star standard.
Rooms
8.0
The Club Sea view room was impressively large and well-kept, complete with Salvatore Ferragamo toiletries. I loved the balcony, which offered stunning views.
Service
7.0
While the staff were generally friendly and helpful, I experienced inconsistency with the butler service and check-in timings. The club lounge service initially struggled but improved over time.
Location
9.0
The hotel's location on the Palm island provided amazing views, and it was pleasantly distanced from the busy city center, adding to the serene atmosphere.
Dining
8.0
Dining was good overall, particularly at the Piatti Italian restaurant and during the buffet theme nights at Le Jardin. However, the extra charges at Matagi were a bit surprising.
Facilities
8.0
The pools were well-maintained and the beach area was clean. I appreciated the range of facilities available, but at times the staff seemed stretched thin.
Christian
United States,
February
2025
6.2/10
My stay at Raffles The Palm was largely enjoyable, with the elegance of the hotel and the attentiveness of the staff making it special. however, there were moments that fell short, such as the beach conditions and dining service hiccups. Overall, I left with cherished memories and a desire to return again.
Rooms
10.0
The Premier Suite was spacious and beautifully designed, providing amazing views. the exclusive lounge access was a nice bonus.
Service
10.0
The staff were incredibly accommodating and attentive throughout my stay, making me feel well looked after. even in busy situations, they put in effort to ensure comfort.
Location
8.0
Located on the main palm frond, it offers easy access to malls and attractions. yet, the beach was less than ideal, as it felt challenging underfoot during my visit.
Dining
9.0
Dining experiences were highlights; the food was exquisite and the staff remembered my preferences. although some meals were a bit pricey and the evening buffet timing felt rushed.
Facilities
8.0
The pool area was large and provided ample sunbeds, while the gym and spa were fabulous. though I did notice some noise from construction during my stay.
Alexander
United States,
December
2024
6.8/10
My stay at Raffles The Palm was utterly nice, offering luxurious accommodations and great service. The stunning sea view from my club room was amazing, although noisy events at night detracted from the serene experience I expected. Dining options were fantastic, especially the varied buffet at Le Jardin, even if some meals felt a bit recycled. Overall, it's a place I would love to revisit, albeit with a few reservations.
Rooms
9.0
I stayed in a club sea view room which was spacious and beautifully decorated. the huge balcony provided an amazing view, especially during sunset. The linens and bedding were great, making sleep a blissful experience.
Service
10.0
The staff truly made my stay special. my butler, Isuru, was attentive and always there when needed. Housekeeping was excellent, with Amina's smile brightening my days.
Location
10.0
Raffles The Palm is perfectly situated on the iconic Palm Jumeirah, providing stunning views. the gorgeous outdoor area, including the beach and pool, was a serene escape.
Dining
9.0
Dining at Le Jardin was always a delight. the breakfast spread was fit for royalty, featuring delicious Emarati and Arabic dishes. I particularly enjoyed the lively dinners with diverse options, like Japanese and Lebanese themes.
Facilities
9.0
The facilities at Raffles were immaculate. from the pool area, complete with attentive staff, to the spa, everything was well-maintained and catered to guest comfort.
Bill
United States,
November
2024
5.4/10
My stay at Raffles The Palm was luxurious and sophisticated, with stunning decor that takes your breath away. However, I found the service to be hit or miss, with some inconsistencies that detracted from the overall experience. The pool was beautiful, yet overcrowded at times, making it hard to find a sunbed. Additionally, some dining options felt less accommodating with extra charges for beverages not anticipated. Overall, it's still a beautiful hotel, but there were a few lost touches that made me reconsider returning soon.
Rooms
9.0
The room was stunning, with spacious design and beautiful views of the Arabian Gulf. Attention to detail was evident, which made my stay feel luxurious.
Service
7.0
While some staff members exhibited great hospitality, I faced inconsistencies, especially regarding requests made during check-in and in the dining areas; sometimes it felt as though customer service took a back seat.
Location
9.0
Situated on Palm Jumeirah, the location offers amazing views and access to a private beach, which made for a perfect getaway from urban bustle.
Dining
7.0
Dining options were varied and interesting, but I was surprised to find beverages charged separately during my meals, despite other establishments offering inclusions with similar packages.
Facilities
8.0
The facilities were impressive with an immaculate pool area and stunning beach, yet overcrowding during peak times made it less enjoyable than expected.
Phil
United States,
October
2024
5.0/10
My stay at Raffles The Palm was a combination of beautiful experiences and a few disappointments. The hotel itself is stunning, with perfect service from most staff members, though there were moments where the service fell short. Overall, there were highlights, like the excellent dining options, but also some inefficiencies that left me wanting more.
Rooms
8.0
I stayed in a Premier Ocean View Room with a lovely balcony. The view was amazing, and the room was spacious with luxurious amenities, including Salvatore Ferragamo toiletries.
Service
7.0
While many staff were very friendly and attentive, there were also moments of inconsistency. For instance, I had issues during check-in that felt frustrating, and my butler didn't check in as much as I expected.
Location
8.0
Right on the beach, the location offers stunning views and a relaxing atmosphere. However, it's a bit isolated, making it necessary to rely on taxis for outings.
Dining
9.0
Dining options were good. The Piatti restaurant wowed me with its amazing dishes, and breakfast at the club lounge was a treat with an excellent selection.
Facilities
7.0
The hotel offers numerous facilities like room service and housekeeping. However, some areas, such as the beach lounges, could improve service efficiency.
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Property information and rules
Check-in
from 15:00-16:00
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 200 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Portuguese, Russian, Arabic, Hindi, Afrikaans, Belarusian, Tagalog / Filipino, Ukrainian
Number of floors:
5
Number of rooms:
358
Former name
emerald palace kempinski palm jumeirah
FAQs
About Raffles The Palm
What distance is Raffles The Palm from Dubai International Airport?
The hotel is located 40 km from Dubai International Airport.
How far is Raffles The Palm from Burj Khalifa?
Burj Khalifa is located 30 km away from the hotel.
What dining options are available at Raffles The Palm?
Guests can enjoy multiple dining options, including Italian, Mediterranean, and Japanese cuisines.
Does Raffles The Palm offer a spa?
Yes, the hotel features the Cinq Mondes Spa, which includes 23 treatment rooms and a range of wellness services.
What recreational facilities does Raffles The Palm provide?
Guests can take advantage of outdoor and indoor swimming pools, a fitness centre, and beach access.
Is parking available at Raffles The Palm?
Yes, the hotel offers free private parking on-site.
What entertainment options does Raffles The Palm have for children?
The hotel features a kids' club, children's pools, and a play area.
What type of room amenities can guests expect at Raffles The Palm?
Rooms include air conditioning, a flat-screen TV, a minibar, and soundproof windows.
How far is Raffles The Palm from the Aquaventure Waterpark?
The hotel is located 4 km from Aquaventure Waterpark.
Are there any nearby restaurants to Raffles The Palm?
Nearby dining options include Matagi (0.5 km), All'onda (0.5 km), and K-West Bar (0.5 km).
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